I received a letter from the Wisconsin Department of Revenue requiring me to take an identity verification quiz. I have never received correspondence like this before. Is this legitimate, and, if so, how does the quiz process work?
Yes, the letter is legitimate. Identity theft for the purpose of filing false income tax returns to receive refunds has become a major issue that the Wisconsin DOR hopes to resolve through the Identity Verification quiz. Feel free to visit the Wisconsin DOR website to view the ID Verification information page or call at (608) 266-2772.
The instructions for the quiz are detailed on the letter you received from DOR. Only those who receive the letter need to complete the quiz. The ID quiz is, in reality, simply a verification of your identity. Once you receive the letter, you will have 20 days to take the four-question quiz either online or over the phone, and you will know the quiz results upon completion. If passed, processing of the return continues. If failed, you will have another opportunity to take the quiz with four different questions. Failure of the second quiz means that you must mail the following documentation to DOR to prove your identity: a copy of the letter, a copy of a document that has your full name and photograph (e.g. driver’s license), and a copy of a document that has your full name and complete address used on the tax return (e.g. bank statement). Once your identity is confirmed, your income tax return will be processed.